FAQs
Answers to frequently asked questions.
How can users be automatically assigned to my workspace?Automatische Domain Erkennung
Do you have a Referral Program?Here’s how you can refer DatAds to others
Why are the images / videos of my ads not loading?In this Article we explain what you can do to see your ads in DatAds
How do I create a Cost per Custom Conversion?Step by step: Create a custom metric
How do I send the Top Creative Digest to private Slack channels?Here’s how send the top creative digest to private slack channels.
Pricing Changes August 2025In this article we explain the pricing changes we introduced in August 2025 and how they may affect you and your plan
How can I create an additional workspace?In this article you will learn how to create an additional workspace
Change Revenue per AdIn this article, you will learn how to adjust the "revenue per ad" metric
How to Switch Workspaces in DatAdsLearn how to quickly switch between workspaces in DatAds to manage different teams or projects with ease.
How do I disable Top Creative Digest emails globally for all clients?Learn how you can disable emails for the Top Creative Digest for all your clients with just one click without manually disabling each client individually.
Automated Reports Not Sending to Clients (Top Creative Digest & Scheduled Reports)If your customer is not receiving their scheduled automated report, like the Top Creative Digest or a Scheduled Report, here are the most common reasons and steps to check.