Why I am not seeing images / videos?
If you are not seeing your images in DatAds this is very likely due to your Facebook profile (important not the ad account) does not have access to the associated Facebook page of the ad account. Depending on how you create your ads, the images and videos are stored in the Facebook page. If your profile does not have access to this page, DatAds is unable to load these images / videos and you see are not seeing images and videos in DatAds.
How to fix?
Option 1: The page owner needs to grant your Facebook profile access to the page. Here is a short tutorial:
Option 2: A facebook profile with access to the ad account and page needs to connect the ad account in DatAds. Just visit "Settings" > "Connection" & click on "Connect".
I have access to the site, but still don't see any pictures
Just write us a message & we'll take a look 😊