# DatAds Hilfezentrum

> Help center for DatAds GmbH

## Getting Started

- [Start Using DatAds: First Steps for New Users](https://help.datads.io/en/articles/10308635-start-using-datads-first-steps-for-new-users.md): Learn the essential steps to set up your DatAds account, connect your ad platforms, and invite your team so you can start analyzing ads and gaining insights quickly.
- [How Workspaces, Clients, and Members are Structured in DatAds](https://help.datads.io/en/articles/10308640-how-workspaces-clients-and-members-are-structured-in-datads.md): Learn how DatAds organizes your account into workspaces and clients, and how to manage team access so you can collaborate efficiently and keep data organized.
- [Inviting Team Members and Managing Access in DatAds](https://help.datads.io/en/articles/11645560-inviting-team-members-and-managing-access-in-datads.md): This guide shows you how to add team members to your workspace and manage their access so your team can collaborate effectively and securely.
- [Key Workspace Settings You Should Know in DatAds](https://help.datads.io/en/articles/10329686-key-workspace-settings-you-should-know-in-datads.md): Learn about the most important workspace settings in DatAds, how they impact your account, and how to configure them for your team’s needs.
- [How to Set Up Clients the Right Way in DatAds](https://help.datads.io/en/articles/10329920-how-to-set-up-clients-the-right-way-in-datads.md): Learn the best practices for structuring clients in DatAds so your ad accounts, teams, and reporting stay organized and easy to manage.
- [Customizing Report Layouts and Colour Coding with Target Metrics](https://help.datads.io/en/articles/10330296-customizing-report-layouts-and-colour-coding-with-target-metrics.md): In this article, you will learn how the colour coding of the bars works, how you can set target values and what other visualisation options are available.
- [Understanding Metrics and Attribution Windows in DatAds](https://help.datads.io/en/articles/10346600-understanding-metrics-and-attribution-windows-in-datads.md): This article explains how DatAds defines and calculates metrics, how attribution windows affect performance data, and how to work with Custom Metrics, Custom Conversions, and 3rd Party Attribution.
- [How to Automate Weekly Reporting for Your Top Creative Reports](https://help.datads.io/en/articles/10374301-how-to-automate-weekly-reporting-for-your-top-creative-reports.md): This guide shows you how to schedule recurring Top Creative Reports in DatAds, choose delivery frequency and channel, and stay informed about your best performing creatives without manual effort.
- [Automated Weekly Reporting for Top Creative Reports](https://help.datads.io/en/articles/11938902-automated-weekly-reporting-for-top-creative-reports.md): Your Scheduled Reporting
- [How to Use the Agency View to Monitor All Clients](https://help.datads.io/en/articles/11631548-how-to-use-the-agency-view-to-monitor-all-clients.md): This article explains how to access and use the Agency View in DatAds to get a consolidated overview of all your clients and their connected ad accounts in one place.
- [What to Do After Your DatAds Onboarding](https://help.datads.io/en/articles/11001754-what-to-do-after-your-datads-onboarding.md): Get a clear roadmap of the next steps after your onboarding call. Including account connections, client configuration, report setup, and ongoing analysis workflows to help you get value quickly fro...
- [How to Define Winning Creatives in the Launch Cockpit](https://help.datads.io/en/articles/13821595-how-to-define-winning-creatives-in-the-launch-cockpit.md): Learn how to set clear winning criteria in the Launch Cockpit so DatAds automatically identifies high-performing ads based on your business goals.
- [How to Set Up Your Ad Naming Convention in DatAds](https://help.datads.io/en/articles/14843886-how-to-set-up-your-ad-naming-convention-in-datads.md): Learn how to define your ad naming convention in DatAds so your ads are automatically tagged, filtered, and analyzed by the dimensions that matter to your team.

## Best Practices

- [Recommended Setup for Your Best Performer Report](https://help.datads.io/en/articles/11729270-recommended-setup-for-your-best-performer-report.md): Follow these best practices to structure your Best Performer Report correctly and ensure you’re consistently spotting high-impact ads.
- [Work Faster with the Right Presets](https://help.datads.io/en/articles/11729139-work-faster-with-the-right-presets.md): Set up smart presets once and reuse them across reports to save time, stay consistent, and focus on insights instead of repetitive setup.
- [Categorizing Ads into Winners and Opportunities](https://help.datads.io/en/articles/11745657-categorizing-ads-into-winners-and-opportunities.md): Learn how to apply consistent performance standards to categorize your ads and make faster, more confident scaling and optimization decisions.
- [See All Your Active Creatives in One Place](https://help.datads.io/en/articles/11729162-see-all-your-active-creatives-in-one-place.md): Use the All Active Ads report to get a complete overview of every live creative across your accounts — helping you monitor performance, spot inconsistencies, and stay in control of what’s currently...
- [Identify Your Best-Performing Products](https://help.datads.io/en/articles/11729366-identify-your-best-performing-products.md): Use the Product Overview to identify which products drive the strongest results across your creatives, helping you allocate budget more effectively and prioritize winning offers.
- [Improve Video Ad Performance with these Reports](https://help.datads.io/en/articles/11729197-improve-video-ad-performance-with-these-reports.md): Leverage key reports to find out which hooks, middle parts, and CTA'a work best in your video ads.
- [How to Explore Your Account Data in Depth: Strategic Overview of Your Account](https://help.datads.io/en/articles/13128378-how-to-explore-your-account-data-in-depth-strategic-overview-of-your-account.md): A clear overview of your current media mix is one of the most important foundations for strong performance. DatAds provides exactly that through the Media Mix Report.

## Integrations

- [Connect Adtribute](https://help.datads.io/en/articles/11051720-connect-adtribute.md): Learn how to connect adtribute to DatAds
- [Connect Hyros](https://help.datads.io/en/articles/11051778-connect-hyros.md): Learn how to connect Hyros to DatAds
- [Connect Tracify](https://help.datads.io/en/articles/11051800-connect-tracify.md): Learn hot to connect Tracify to DatAds
- [Connect TripleWhale](https://help.datads.io/en/articles/11051896-connect-triplewhale.md): Learn how to connect TripleWhale to DatAds
- [Connect KLAR](https://help.datads.io/en/articles/11128609-connect-klar.md): Learn how to connect KLAR to DatAds
- [Connect your Data Warehouse or other Data Sources](https://help.datads.io/en/articles/11051945-connect-your-data-warehouse-or-other-data-sources.md): Learn how to connect any other platform via Google Sheets e.g. BigQuery or HubSpot
- [Connect admetrics](https://help.datads.io/en/articles/12343882-connect-admetrics.md): Learn how to connect admetrics to DatAds
- [Connect Kickbite](https://help.datads.io/en/articles/12522309-connect-kickbite.md): Learn how to connect Kickbite to DatAds
- [Connect Northbeam](https://help.datads.io/en/articles/13750485-connect-northbeam.md): Learn how to connect Northbeam to DatAds
- [How to Use the DatAds API and MCP Server](https://help.datads.io/en/articles/15179920-how-to-use-the-datads-api-and-mcp-server.md): Access your DatAds ad performance data via API or connect directly to Claude using the MCP server. Includes setup steps, use cases, and a link to the technical reference.

## FAQs

- [How Can Users Be Automatically Added to My Workspace?](https://help.datads.io/en/articles/10374298-how-can-users-be-automatically-added-to-my-workspace.md): This article explains how to enable automatic workspace access for users with matching email domains, saving you time on manual invitations.
- [Do you have a Referral Program?](https://help.datads.io/en/articles/10449424-do-you-have-a-referral-program.md): Yes. Learn how the DatAds referral program works, how much you can earn, and how to start referring new customers.
- [Why are the images / videos of my ads not loading?](https://help.datads.io/en/articles/11379829-why-are-the-images-videos-of-my-ads-not-loading.md): Find out why ad images and videos aren’t appearing in DatAds, what can cause this issue, and how to get your creative previews working again.
- [How to Add Third-Party Metrics in DatAds?](https://help.datads.io/en/articles/12731136-how-to-add-third-party-metrics-in-datads.md): Learn how to integrate your third-party data directly into DatAds to get even more precise performance insights.
- [How Do I Create a Custom Metric?](https://help.datads.io/en/articles/11513063-how-do-i-create-a-custom-metric.md): Learn how to create and configure custom metrics in DatAds so you can track the events that matter most to your business. This guide uses Cost per Custom Conversion as a practical example.
- [How do I send the Top Creative Digest to private Slack channels?](https://help.datads.io/en/articles/11836474-how-do-i-send-the-top-creative-digest-to-private-slack-channels.md): Learn how to set up and route the Top Creative Digest to private Slack channels for automatic delivery to your team.
- [How can I create an additional workspace?](https://help.datads.io/en/articles/11958985-how-can-i-create-an-additional-workspace.md): Learn how to create an additional workspace in DatAds, including what settings are required and how to manage access across multiple accounts.
- [Is it Possible to Change Revenue per Ad](https://help.datads.io/en/articles/12052194-is-it-possible-to-change-revenue-per-ad.md): In this article, you will learn how to adjust the "revenue per ad" metric
- [How to Switch Workspaces in DatAds](https://help.datads.io/en/articles/12310517-how-to-switch-workspaces-in-datads.md): Learn how to quickly switch between workspaces in DatAds to manage different teams or projects with ease.
- [How do I edit AI tagging?](https://help.datads.io/en/articles/12890628-how-do-i-edit-ai-tagging.md): Learn how to adjust and correct AI-generated tags to improve your Creative analysis.
- [Automated Reports Not Sending to Clients \(Top Creative Digest & Scheduled Reports\)](https://help.datads.io/en/articles/12570727-automated-reports-not-sending-to-clients-top-creative-digest-scheduled-reports.md): The most common reasons and steps to check, If your customer is not receiving their scheduled automated report.
- [How do I delete my DatAds Account?](https://help.datads.io/en/articles/12702619-how-do-i-delete-my-datads-account.md): Learn how to permanently delete your DatAds account and what happens to your data afterward.
- [How Creatives are Grouped in DatAds](https://help.datads.io/en/articles/13845788-how-creatives-are-grouped-in-datads.md): See how DatAds groups ads by Creative ID, when creatives stay separate, and how to adjust your grouping for better insights.
- [How do I deactivate Top Creative Digest?](https://help.datads.io/en/articles/11938860-how-do-i-deactivate-top-creative-digest.md)
- [Where are my invoices?](https://help.datads.io/en/articles/13964183-where-are-my-invoices.md): Can’t find your billing history?
- [Why can’t I see my third-party attribution data?](https://help.datads.io/en/articles/14044886-why-can-t-i-see-my-third-party-attribution-data.md)
- [How can I switch the language?](https://help.datads.io/en/articles/14724798-how-can-i-switch-the-language.md): Learn how to set the language for AI-generated outputs in DatAds and what changes \(and what doesn’t\) when switching languages.
- [What is a naming convention?](https://help.datads.io/en/articles/14704709-what-is-a-naming-convention.md): Understand how naming conventions work in DatAds: what dimensions and values are, how strict and flexible setups differ, and why consistency matters.
- [Pricing Update: What Changes in May 2026](https://help.datads.io/en/articles/15214358-pricing-update-what-changes-in-may-2026.md): A summary of the pricing changes introduced in May 2026, covering new add-on subscriptions, updated AI credit tiers, and an updated creative limit for the Lite plan.
- [How are creative overage fees calculated?](https://help.datads.io/en/articles/15286497-how-are-creative-overage-fees-calculated.md): Learn how Datads calculates creative overage fees, which plan limits apply, and how to monitor your monthly usage to avoid unexpected charges.

## Partner Program

- [Partner with DatAds as an Affiliate](https://help.datads.io/en/articles/12829437-partner-with-datads-as-an-affiliate.md): Learn how the DatAds Affiliate Program works, who it’s for, and how you can earn commissions by referring new customers.